Laden

Vacature sluit op 30 september 2022

GEPLAATST OP 30 AUGUSTUS 2022

IT Support

Location: Central Post Rotterdam, The Netherlands


Opleiding

HBO

Ervaring

Medior

Plaats

Rotterdam

Dienstverband

Vast


Werkgever

Olenex Edible Oils B.V.

Lees over werkgever

Vestiging(en)

Delftseplein 27G
3013 AA, Rotterdam

Bekijk op kaart


Beroepen

ICT Medewerker

Sector

Overig
Introductie

Olenex supplies an extensive portfolio of high-quality edible oils and fats to customers across the globe. Thirteen refineries, located in strategic locations in Europe, produce a range of liquid as well as tropical oils. Producers, food and non-food, can rely on a team of specialists to find a tailor-made ingredient that exactly meets their requirements. In addition to its production, trading, and sourcing crude materials maximise our portfolio. Being committed to sustainability and honest trade, Olenex supports #SharedResponsibility, finding integral partnerships and building towards a 100% sustainable supply chain.

For our Central Post office, we are recruiting an enthusiastic and solution-oriented: IT Support

The role

As our 1st line IT Support, you are the first point of contact for all end-users within the Olenex Group. You are responsible for the day-to-day support of incidents and service requests. You will manage the incoming incidents and requests and proactively resolve them in a hands-on manner.

Your main responsibilities:
  • Logging and processing all IT requests
  • Diagnose and prioritize all Incidents and Service Requests, escalating when necessary to the Service Desk Coordinator or IT Service Providers
  • Take ownership and responsibility of issues by prioritizing and monitoring from start through to a successful resolution
  • Ensure timely resolution of all Incidents and Service Requests & Documenting resolutions in Knowledge Base
  • Monitoring the operations of the IT Service Desk of our parent companies
  • Occasionally travel between different Olenex locations to provide on-site support and assisting local projects.
  • Managing stocks of equipment, consumables and other supplies
  • Improve IT Customer Service, Perception and Satisfaction
Who are you?

For this position, we are looking for a skilled IT professional who enjoys assisting people with computer issues and te able to explain technical details simple. In addition, you:

  • hold a Bachelor’s degree in IT, Computer Science or Software Engineer
  • have at least 3 years of proven work experience as an IT Support Engineer of Help Desk Support
  • have knowledge of Windows and Office (365)
  • are well experienced in troubleshooting a wide range of problems (LAN, WAN, Web, Hardware, End User Software, etc.)
  • have excellent problem-solving and communication skills
  • speak fluent English and Dutch, German is considered a plus
  • are self-motivated and able to work autonomously
  • are eager to learn new things and willing to travel
We offer you:

A dynamic and a Rotterdam-based job within an inspiring team. Olenex is an engaging company, and acts as a front-runner in the field of palm sustainability. We do ask you to embrace your responsibilities and stimulate personal development for yourself and your team. A competitive salary and benefits package comes with the job.

Olenex Edible Oils B.V.

Bekijk werkgever

Vestiging

Olenex Edible Oils - Rotterdam Central Post

Delftseplein 27G
3013 AA, Rotterdam

Interested? Apply now!
If you are interested in filling this vacancy and our company, please send us your Curriculum Vitae in English via the button below. You can directly apply on this page. Please tell us why you think this job fits you so well and why you are the right candidate. For more information about the company, you can check www.olenex.com.
Solliciteer
Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

Vragen over de vacature?

Olenex Edible Oils B.V.

088 5678 350

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