Product Owner - Digital Operations

APM Terminals

At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving —observinghow work happens,identifyingwhat creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and beapartof our journey.

At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team memberhas the opportunity todevelop their skills and advance their careers.

Experience a diverse, multinational workplace where your operational insights directly influence how we work.

• Work on digital products that directly support operational excellence across a global terminal network.
• Collaborate with operational, engineering, programme, and leadership stakeholders in a multinational environment.
• Contribute to continuous improvement initiatives that enhance safety, productivity, stability, and cost performance.
• Gain exposure to terminal operations, digital transformation, and technology-enabled operational improvement at scale.

Operational Excellence is one of APM Terminals' four core strategic pillars, rooted in our Lean culture, continuouslydrivingwaste elimination, standardisation, and sustainable scalable operations — improving safety, reliability, and efficiency across our global terminal network.

Operations Technology & Analytics (OTA) is the digital enabler of this ambition, delivering products, automation, data-driven insights, and standardised technology solutions that bring this vision to life at scale.

As Product Owner you will be part of theExecution Products within Digital Operationsand beaccountable for the end-to-end delivery of digital productsusedin live terminal environment. You willtranslate business needs into clear product scope,ownthe backlog, guide engineering delivery,andmanagestakeholders across business and technologyto generate measurable operational value.

Principal Accountabilities: 

• Manage diverse stakeholder groups across Operations, Engineering, Programmes and Leadership,ensuring alignmentthrough clear and audience-appropriate communication.
• Translate business needs and operational pain points into product use cases thatreduce waste, improve flow and increase reliability.
• Leadproduct roadmaps, proactively managing risks, dependencies and constraints while supportingrepeatable and standardised solutionsthat enable faster deployment across terminals.
• Translate business and user needs into clear requirements and acceptance criteria, identifying opportunities toimprove systems and operational workflows.
• Own and prioritise the product backlog, balancing business value, operational needs and technical constraints, while aligning major scope and product direction decisions with the Product Line Manager.
• Develop and refine user stories with Engineering, maintaining ahealthy and delivery-ready backlog.
• Lead product validation and user acceptance testing with Engineering and terminal stakeholders, ensuring solutions meet agreed requirements and areready for operational use.
• Define and track product performance metrics and KPIs connected toLean performance drivers, including safety, productivity, stability and cost.
• Establishstructured feedback loopswith terminals to identify pain points, gather insights and fuelcontinuous improvement cycles (Kaizen)
• Apply industry trends, emerging technologies and market insights to keep the product relevant and support the evolution of the Execution Products portfolio.

Qualifications & Experience:

• Proven product ownership experience, including backlog ownership, Agile delivery and launching products in a complex, multi-stakeholder environment.
• Experience in terminal operations, maritime, port technology or a comparable operational environment.
• Continuous improvement mindset, someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.
• Bachelor's degree in Engineering, Business, Finance or a related field, or equivalent practical experience.
• Professional proficiency in written and spoken English.

CoreSkills & Behaviours:

• Well-developed stakeholder management skills, with theconfidenceto challenge constructively, communicate difficult decisions and maintain alignment under pressure.
• Clear sense ofownership and accountability, with the motivation to move products from problem identification through delivery and adoption.
• Ability to make sound decisions with incomplete information and adapt quickly as priorities and circumstances change.
• Genuine user focus, with a willingness to engage directly with terminal stakeholders and understand how products are used in operational settings.
• Effective communication and collaboration across operational, technical and leadership audiences.
• Analytical and structured problem-solving skills, with the ability to translate complex operational needs into clear product decisions.

We are looking for people who consistently puts customers first, leads by example with respect for people, delivers results with integrity, and drives continuous improvement by solving problems at the root, developing people, and raising standards every day.

Practical Requirements:

• Role requires travelling approximately 25% of the time.

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.

You'll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!