• 4 maart 2020
  • 3 april 2020
  • Kuehne + Nagel Rotterdam
  • Rotterdam
  • HBO
  • Medior
  • Key Account Manager
  • Unitleider
  • Teamleider
  • Logistieke diensten
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Are you a strong leader with experience in managing a Key Account team within Seafreight? Then we are looking for you!

Your role

As a Head of Key Accounts Team Seafreight you have a strategic global role within Kuehne + Nagel. You will have 2 direct reports managing two teams, the Manager Key Accounts Export and the Manager Key Accounts Import. Together with you, they are responsible for the P&L and connected financials of the Traffic Center in each department. Together with your team you need to ensure a high level of customer service and drive further developments for the customers in the key account portfolio. This is only achievable by working with your team in an efficient, proactive and solution minded manner. You are able to monitor the quality of our service and together with your team you improve the relationship with the customers and actively support company’s development plans . Because of your qualities as a People manager you know how to motivate and inspire your team like no other. When it comes to Market Intelligence, we don’t have to teach you anything. You are the expert! Next to that you are a strong leader and people manager that is able to coach your team and help them develop their skills. You are able to achieve a win-win situation for all parties and reach our corporate goals. We offer a challenging, dynamic role and are looking for a commercial person with knowledge of Sea Freight and experience in Export. Our goal is to gain more exposure, optimize current collaboration and achieve joint targets successfully.


  • You will be leading a team of 2 Key Account Managers and  14 (Senior) freight forwarders;
  • You provide effective and inspiring day-to-day leadership presence, in which you coach and develop your team members; 
  • Together with your team, you look after the key accounts and take care of the further expansion of the customer portfolio and the creation of account plans;
  • You understand the clients priorities and objectives and map Kuehne + Nagel solutions against those requirements; 
  • Continually build and plan for the future, you have a firm understanding of where we want to position ourselves (with the team, our clients, technology and products) and how we are going to get there;
  • Follows up escalations within the responsible dependents and grant customer satisfaction;
  • Continuous optimisation of the operational and administrative process flows; 
  • You master your department financials and you are able to monitor on KPI’s, take initiatives to increase the profitability and ensure a financially stable environment for the organisation; 
  • You are an expert in stakeholder management, with the right ownership and drive you communicate effectively internally and externally, take on board the right people and parties and ensure the right; 

Your skills and experiences

  • You have Bachelor degree in e.g. Economics or Business Administration.
  • You have a minimum of 5 years working experience in Leadership.
  • You have a commercial mind which seeks continuously opportunities for business development.
  • A demonstrable track record of success in achieving personal and departmental targets, as well as entrepreneurial thinking and actions;
  • Powers of persuasion, diplomatic panache, excellent communication skills and outstanding on closing deals;
  • You feel comfortable in an environment which pushes to the next level standards of quality and efficiency.
  • You are familiar with optimizing processes using various technologies and data driven solutions.

Good reason to join

Working with pleasure at Kuehne + Nagel means something different for every employee, so we offer an ambitious working environment in which entrepreneurship, development and progress are very important. In addition to a good salary, we also offer a good pension plan. You have 24 vacation days and 3.5 atv days and you have the option to purchase additional days. In this position you are also entitled to a lease car and an attractive bonus scheme. We offer a group discount on your health insurance with CZ. You are in charge of your own development through our online Kuehne + Nagel Academy. Kuehne + Nagel is a good company and is looking for reliable employees, that’s why we screen our employees for WLS and ask for a VOG.

How to apply

If you are interested in this role, you can apply directly via the button below.
Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.

About Kuehne + Nagel

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.

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