Sales Advisor Benelux & Switzerland

We are looking for an Inside Sales Advisor Benelux & Switzerland for our Ships Service division. Are you the commercial and analytical relationship builder we are looking for?

Who you are:

You are a commercially driven and customer-oriented person who enjoys building stable and commercial relationships with our customers. With your analytical skills, reading customer data is easy and you are able to advise the customer on product usage and purchasing behavior, optimizing the order. You are a reliable advisor who can match advice and service well with customer expectations. We work in a 24/7 environment and you don"t mind working a standby shift once every 5+/- weeks on weekends and during evening hours.

As an Inside Sales Adviser, you are the customer"s first point of contact in the area of Ships Service. You are responsible for your own portfolio of customers, which you advise on which products to buy when, where, why and how. You proactively follow up on customer offers by calling them to increase the likelihood of purchase. You work closely with the responsible Account Manager with whom you have discussed the Sales Activity Plan, up-selling and cross-selling is not unknown to you. You also enjoy working with internal stakeholders both locally and globally to get the job done.

What can a workday look like?

It"s Friday and you open Salesforce; our CRM-system. You see a new request from a customer, the product has to be delivered to the port of Barcelona this Sunday at the latest. The system indicates that the requested product is not available.

You call the customer to discuss the quote and quickly analyze the needs. You explain that the requested product cannot be delivered on time, but if you have understood the customer correctly you can offer him an even better and appropriate product that can be delivered on time.

You ask your colleagues in Spain if they can arrange delivery. After confirmation you call the customer and close the deal. Job done and time to enjoy the weekend!

• A Bachelor"s degree (or similar) preferably in a commercial field;
• A minimum of 3 years work experience in a similar position (internships and student jobs can be considered);

(Experience working in the Maritime Industry is preferred).

• Good command of the Dutch and English language in word and writing;
• Excellent communication skills and an eye for business opportunities;
• You are able to build good relationships with customers;
• Analytical skills and digitally savvy to help you analyse customer data flag opportunities;
• You can work in a systematic and organized manner so that you maintain an overview of all ongoing processes;
• You are a team player and gladly provide support to your colleagues when needed;
• You are able to build good relationships with your peers.

• We offer you a challenging opportunity within one of the largest and most innovative maritime companies in the world where you may further strengthen our market share in the Benelux & Switzerland region;
• A job for 32 to 40 hours per week and a one-year contract with the prospect of permanent employment;
• A good salary + 8.2% vacation money;
• A compensation for working in a standby shift;
• A bonus/remuneration scheme;
• Travel allowance;
• Free company fruit.
• You participate in our pension scheme with excellent conditions;
• You participate in collective employee insurances such as disability and life insurance;
• You enjoy 30 vacation days per year, which increase with your years of service;
• Our training and development opportunities allow you to develop both personal skills and product knowledge;
• An active staff association in which you can undertake other fun activities with your colleagues in addition to your work.

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further. Totally there work around 270 employees at Wilhelmsen in the Netherlands.

About the Ships Service Division:

People at Wilhelmsen don"t just hold jobs here. They realize the most innovative ideas - and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that has impact: if it floats, our products are likely to be on board.

We provide marine consumables, products and solutions for every type of vessel imaginable. Our Ships Service division includes the product brands Unitor, Timm ropes, Unicool refrigerants and Unitor and Nalfleet marine chemicals. Last year we supplied products to 27,500 vessels, in more than 2,000 ports.

About the location / department:

The Customer Service Benelux & Switzerland department is based in Rotterdam, one of the largest and most important ports in the world and for that reason holds a strategic place in the organization. You are part of a team of 6 and report to the Customer Support Manager.